HOW TO ORDER
WE MAKE ORDERING EASY.
Choose one of four methods listed
below.
| Order On-Line: Use our
secure on-line shopping cart. Our Mals-e Shopping Cart is THAWTE SECURE CERTIFED and HACKER SAFE tested daily to help protect you from Identity Theft and Credit Card Fraud. Look for the Hacker Safe icon (below) in the shopping cart part of our website and click on it for verfication. |
|
We accept Visa, MasterCard, Discover
and American Express. Please go to the full item page and click
the "add to cart" button and fill in all required
information on the checkout order form. |
|
Order Toll-Free: Our Toll-free number
is 1-800-424-8222. Sales specialists are available between the hours of 8:00 a.m. and 5:00 p.m PST Monday thru Friday.
Our local phone is (949) 488-3855.
Order by Fax: Place orders 24 hours
a day at (949) 488-3361 via fax.
Order by Mail: Send to:
Morovision Night
Vision, Inc.
P.O. Box 342
Dana Point, CA 92629-0342
We accept personal checks, money orders,
Visa, MasterCard, Discover and American Express. If using a
credit card, please fill in the number and expiration date and
sign.
Shipping Procedures & Policy:
Shipment
of all products is immediate: Most every item at MOROVISION
is available for immediate shipment from our inventory. However,
sometimes back orders do occur. When an item is back ordered
we will notify you immediately that there will be a delay and
how long that delay will be. If payment is made by personal
check then shipment will be delayed until the check clears the
bank. Generally personal checks take 7 days to clear before
shipment is made.
Please Note: If your shipping address is different than your credit card billing address, please contact your credit card issuer and add the shipping address to your account as a secondary shipping address. This will not affect your credit card billing.
A.P.O. Addresses: We cannot ship to A.P.O. addresses.
Shipping - U.S. Orders
Regular Delivery - 3 to 7 Days;
We ship your order UPS Ground Track Insured. Most orders will
be delivered within 3-7 business days of receiving your order.
Next Day or 2nd Day:
Call in your order by 2:00 P.M. PST Monday-Friday for Next Day
or Second Day Service.
International Orders:
ATTENTION: Morovision
Night Vision does not export and will not assist directly
or indirectly with the export of U.S. manufactured night vision
equipment.
 Export Restrictions Warning:
Export of U.S. manufactured night vision equipment is strictly
prohibited without a valid export license issued by the U.S.
Department of State Office of Defense Trade Controls, in accordance
with International Traffic in Arms (ITAR), Title 22, Code of
Federal Regulations Part 120-130, and/or the U.S. Department of Commerce. For further information contact
the Office of Defense Trade Control @ (202) 663-1282 and / or the U.S. Department of Commerce.
- Export of Generation 3 night vision equipment
from the United States without a valid export permit issued
by the U.S. Department of State, Office of Defense Trade
Controls is strictly prohibited and is a federal crime.
- Export of Generation 2 night vision equipment
from the United States without a valid export permit issued
by the U.S. Department of Commerce is strictly prohibited
and is a federal crime.
- Export of Thermal Imaging equipment from the United States without a valid export permit issued by the U.S. Department of Commerce is strictly prohibited and is a federal crime.
- It is the Buyer's responsibility to request
and obtain export licenses for the export of the subject items,
and to ensure that the requirements of all applicable laws,
regulations and administrative policies are met.
Other Restrictions: Restrictions
on the use of night vision with a weapon vary from state to
state. You are strongly advised to learn these laws and adhere
to them. Morovision Night Vision will not be held responsible
for unlawful usage.
Customer Service
Return Policy
Please carefully inspect the merchandise immediately
upon receipt. If any item does not meet your approval, simply
return it to Morovision Night Vision, Inc., within 10-days for
a refund (less 15% restocking fee or full credit towards another
purchase). Shipping & handling, and COD charges are non-refundable.
Return shipping and insurance costs are the responsibility of
the customer. No returned parcels will be accepted freight collect
or COD. Morovision Night Vision, Inc. is not responsible for
returned merchandise that is damaged in shipping.
Important: You must
contact Morovision Night Vision for a return authorization number.
Without this number, returned merchandise will be refused. This
number must appear on the outside of the returned box. Be sure
to enclose a copy of your original invoice with your returned
merchandise. All items returned for exchange or refund must
be new and unused and must include the original packaging, manual
and all accessories.
Refunds or credits will be adjusted accordingly
in the event items are missing or damaged. Special orders, close-outs
and products sold " as is " cannot be returned. Items
received by Morovision Night Vision, Inc. which have been damaged
as a result of inadequate packaging, neglect, (i.e. burned intensifier
tubes, cracked housing, cracked optics, stripped thumb screws,
etc.) will be returned to the customer.
Morovision Night Vision, Inc. reserves the
right to refuse the merchandise, re-ship the merchandise to
the customer, or charge a 25% restocking fee under the following
conditions:
1) The merchandise was received by Morovision
Night Vision after the 10-day trial period. The 10-day period
begins once the merchandise is received by or for the customer
from the shipping carrier till the time that Morovision Night
Vision receives the merchandise back at its facilities.
2) The return authorization number was not
visible on the outside of the box.
3) The merchandise was incomplete, damaged,
used or scratched.
4) The original invoice was not included.
5) The merchandise was ordered by credit
card and order was canceled after the credit card was processed.
6) The merchandise was ordered but delivery
was refused by or for the customer.
Warranty Information:
If you would like
more information on any product warranty before purchase visit our warranty information page, and/or email
using our contact
us form: or write to: Morovision Night Vision, Inc.,
P.O. Box 342, Dana Point, CA 92629-0342
Privacy Policy:
MOROVISION NIGHT VISION maintains the
privacy and security of its customers and their personal information.
Morovision Night Vision does not and will not sell, release
or give away any of its customer's information including customer
name, address, phone number, e-mail address, credit card information
and/or purchases made.
Morovision Night Vision only uses personal
information from its customers to complete the transaction and
to verify the validity of the purchase and associated credit
card charge being made. Morovision Night Vision Night Vision
may, periodically, use customer's information for its own internal
marketing purposes to notify customers of special sales or promotions.
Morovision Night Vision guarantees that its
site is secure and uses the latest in transaction security technology.
Morovision Night Vision guarantees that it will do everything
possible to protect and guard the privacy of its customers and
their personal information.
Please contact
us if you have any questions or concerns.
Legal Notices:
Copyright Notice:
Copyright © Morovision Night Vision. All rights reserved.
The material, images, ideas or any other original and unique
concept or element on this site may not be reproduced and may
not be distributed, publicly performed, proxy cached or otherwise
used in any manner, without the prior written express permission
of Morovision Night Vision.
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